Episode 162

Addressing the workforce crisis: Insights from University Hospitals' leaders

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About this Episode

Recent research shows that the workforce shortage – particularly among registered nurses – is the top issue for healthcare CEOs. While a nursing shortage is challenging for nursing departments, there are a host of systemwide problems that will impact quality and safety of care alongside an organization's ability to grow.

In this episode, host Rachel (Rae) Woods speaks with Advisory Board's Chief Nursing Officer, Carol Boston, and two leaders from University Hospitals – Chief Quality & Clinical Transformation Officer, Peter Pronovost, and Chief Nursing Executive, Michelle Hereford – about recent data and their experiences navigating the complexity of the workforce shortage. They explore how the shortage is impacting health organizations at large, why organizations can't seem to find a solution, and how addressing tactical issues alone will not solve the crisis.